Neil joined CollectPlus, the UK’s largest independent store based parcel network as CEO in early 2013 having been at the forefront of digital developments in retail for over 15 years. Neil subsequently took accountability for Yodel's marketing and commercial functions in November 2017 through his appointment as Chief Commercial Officer.
Before joining CollectPlus/Yodel, Neil worked as a business advisor to several blue-chip UK retailers and fulfilment businesses following a period at Tesco. Prior to Tesco, Neil held senior positions at Woolworths, Hallmark Cards and CWS Ltd. Neil is the immediate past Chairman of CILT (UK), a member of the Engineering & Logistics Staff Corps within the British military, and an Ambassador for Transaid.
He is a member of the Advisory Board at Warwick University Professional and Executive Programme faculty and on the Retail and Retail Marketing Masters Programmes at Cranfield University School of Management. He is a Visiting Fellow at Cranfield University, a Visiting Fellow at Warwick University (WMG) and is Professor of Operations Management and Information Systems at Nottingham University Business School.
Neil additionally holds the position of Independent Non-Executive Director at NISA Retail, and is Chair of their Audit Committee.